Store Policy

Our online webstore currently services Canada only and in the following provinces:

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• Alberta

• British Columbia

• Saskatchwan

• Manitoba

• Ontario

• Quebec

• New Brunswick

• Nova Scotia

• Newfoundland and Labrador 

• Prince Edward Island

• Yukon

• Northwest Territories

• Nunavut

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USA and International Shipping is now available! We now can ship to 68 countries!

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USA and International Customers are responsible for any applicable customs and duties charges. Please keep in mind that shipping rates can change at anytime without notifications. Pawel Resin Art must adhere to the local and international shipping rates.

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Damaged Shipments:

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All materials are in good condition when shipped. If containers are received in damaged condition, the trucker or any carrier is responsible. In order to file a claim you must either refuse to accept the merchandise or note on the bill that the merchandise was received in damaged condition and that a claim will be filed.

CANCELLATIONS: We're sorry but we don't provide refunds if you simply change your mind about a purchase. Please make sure you want your items before you purchase them. :-)

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CUSTOMS ISSUES: We are not responsible for local customs issues. All issues or problems associated with customs are the sole responsibility of the customer and Pawel Resin Art is not liable. Unfortunately, we cannot provide refunds on an order because it did not pass through customs or because a fee was levied by a local customs agency.

 

REFUNDS: We are happy to provide refunds for any defective products. To be eligible for a return, your item must be unused and in the same condition that you received it. You must also have the original receipt or proof of purchase. The products will be inspected before ship out.

Disclaimer:

All statements, recommendations and technical information contained in this document are accurate to the best knowledge of Pawel Resin Art. The data relates only to the specific material designated herein. It may not be valid if used in combination with any other materials. It is the users’ responsibility to verify suitability of this information for their own particular use, and to test this product before use. Pawel Resin Art assumes no legal responsibility for use upon these data. Pawel Resin Art assumes no legal responsibility for any direct, indirect, consequential, economic, or any other damage except to replace the product.

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Warranty:

We are not responsible of any damaged, transformation or alteration of the lazy susan, wood work, table, charcuterie board or any work that is done with our epoxy. The work done is hand crafted with wood or any other material that can vary in form and shape with humidity and temperature and cause a separation or damaged to the epoxy itself and we don’t control those item and or environment. Epoxy has no flexibility and becomes an inert plastic once it’s dry. We don’t warranty the bondage with the wood. The woodworker needs to take all the precaution possible to solidify is work, make sure the humidity of the wood is below 10% and give all the recommendation to the customer in order to keep the table or any of our products in good condition. There’s no warranty on the UV discolouration of the epoxy. We use UV absorber in order to make the epoxy resist as much as possible to the UV rays.

PRIVACY STATEMENT

 

Information provided to Pawel Resin Art or pawelresinart.com is private and will not be misused, sold or exploited. Personal information, including name, address, and credit card numbers, is transmitted via a secure connection. When you supply this information, we retain only the details needed to complete your order and maintain our log of our business transactions.

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pawelresinart.com web security policy

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Pawel Resin Art protects its online visitors’ personal information, including name, address and credit card number, from disclosure to unauthorized parties. pawelresinart.com implements web-security measures to protect its online users’ account information.

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By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

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Notice and Disclosures:

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Pawel Resin Art and pawelresinart.com do not sell, trade, or disclose online visitors’ personal information to unauthorized third parties.

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Data Quality and Access:

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Pawel Resin Art and pawelresinart.com ensure that the data on the web site are accurate. If inaccuracies are found, Pawel Resin Art makes required corrections promptly. The information contained at pawelresinart.com is subject to change without advance notice. When you access pawelresinart.com, certain information such as your IP address and the time spent on our site may be collected. This non-personal information is collected to monitor any unauthorized use or access to the site. Anyone attempting to harm, steal information or damage the pawelresinart.com site will be prosecuted to the full extent of the law.

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Security:

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This site has security measures in place to protect from the loss, misuse and alteration of the information under our control. All data are protected using the most advanced security methods available. We do not store financial information such as credit card numbers or personal information such as social security numbers on the web site.

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Online shopping requires the transfer of personal information: pawelresinart.com implements a secure connection using 128-bit Secure Socket Layer (SSL) technology. Whenever users send e-mail messages to pawelresinart.com, the return address may be used to respond to the query. The content and address contained in the message may be recorded for future reference in communications between the customer and pawelresinart.com. E-mail is not a secure means of transmitting information.